According to the latest research by home service marketplace Plentific.com 57% of homeowners believe checking reviews from previous customers is a must before hiring a trade professional. Checking a trade professional’s website also ranked highly, with 43% of respondents claiming that this was a key step when hiring a professional. This trend was stronger for younger homeowners, with 63% of 18 to 34-year-olds following this rule, compared to just 39% of respondents aged 55 or over.
The ‘Verified Pros’ available through Plentific have been thoroughly vetted to ensure that they have all the appropriate cover for their trades. With the added backing of the Plentific Guarantee, an industry first insurance policy that comes as standard with Verified Pros, homeowners can also benefit from an extra layer of protection if the job doesn’t go to plan.
Plentific has partnered with several high profile names in the property industry, including Simply Business, the UK’s biggest business insurance broker. This partnership makes it easier for Pros to keep on top of their insurance cover through automated notifications that alert them when their cover is due to expire, and by comparing the best deals on their behalf. For homeowners, this provides further reassurance when hiring a trade professional that they will be protected if something goes wrong.
Stephen Jury, Spokesperson for Plentific, commented, “The fact that more homeowners check previous customer reviews shows how much influence people put on real life testimonials and recent customer experiences.”