New delivery options from Dulux Decorator Centre
Dulux Decorator Centre has enhanced its delivery offer with a new Express Delivery option. This means customers receive their order from just two hours after it has been placed.
In addition, DDC is offering free morning or afternoon slots as part of its same day delivery service.
A trial last year, taken place within the M25 inner circle region, saw the introduction of a ‘Hub & Satellite’ delivery setup across stores in the region, which meant a Hub store fulfilled all deliveries for the satellite stores they supported. This new delivery model has enabled Dulux Decorator Centre to fulfil more deliveries when customers want them. Results showed that, when customers can choose morning or afternoon slot to suit them, the peak time for deliveries was 8:30am – so Dulux Decorator Centre could get more deliveries to customers ready for the start of their working day.
Guy Butterworth, Managing Director of Dulux Decorator Centre, explains: “Making our products as accessible as possible to our customers whenever they need them is at the very centre of what we do, and we’re delighted to be able to offer even more ways to make this a reality.
The accessible new delivery options mean Dulux Decorator Centre can deliver at the convenience of its customers and meet their individual requirements, building on the range of delivery options already in place. As well as Express Delivery, available from £25 per order, Dulux Decorator Centre customers can select free same day delivery, choosing an am or pm slot, and click and collect options. Collection lockers were also introduced in stores in 2020 to meet the growing demand for ordering and collecting product out of store hours.
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